CallCorp Support

Clearing the Browser Cache in Microsoft Edge Print

Modified on: Thu, Aug 22, 2024 at 4:00 AM

Purpose

In certain circumstances, we may recommend that you ask your CCPro users to clear their browser cache before logging on.

This may be necessary following a CCPro upgrade, or other essential maintenance.

It can also be needed if you are experience unusual behaviour within CCPro, such as logins failing or changes not saving.

Please follow the instructions below.

Always make sure you are running the latest version of Microsoft Edge.

If you are still having problems, click the three vertical dots and click ‘New InPrivate window’. Edge will open a new window that is usually coloured black - try logging into CCPro from here.