Support Portal

What is an Idea Submission?

An idea submission is used where a Partner has identified a feature or piece of functionality that they would like to see in the product, but which is not currently available in the product.

Idea Submissions are reviewed by the Product Team on a regular basis, and selected ideas may be added to the product in a future release.

An Idea Submission does not guarantee that the idea will be included in a release.
There is also no timescale for Idea Submission if they are selected for inclusion.

If there is a more urgent need for a particular idea, it may be possible to request this as a Professional Services project - such projects are typically chargeable, and will be subject to agreed timescales and a Statement of Work.
In this scenario, please email details to:

How to Raise an Idea Submission

First, please visit the Partner Hub by clicking HERE.
If you do not have login credentials to the Partner Hub, please CONTACT SUPPORT.

You can then find the Idea Submission form by going to:
Partner Hub > Product > General > Idea Submission

Complete the fields on the form, including your email address, and click Submit.

You will receive a confirmation email which will include a reference number for the submission.