Purpose
In certain circumstances, we may recommend that you ask your CallCorp users to clear their browser cache before logging on.
This may be necessary following a CallCorp upgrade, or other essential maintenance.
It can also be needed if you are experience unusual behaviour within CallCorp , such as logins failing or changes not saving.
Please follow the instructions below.
Always make sure you are running the latest version of Google Chrome.
- Click the three vertical ‘dots’ at the top right of the browser window
- Click ‘Delete Browsing Data’
- In the popup window, set ‘Time range’ to ‘All time’
- Ensure only ‘Cached images and files’ is ticked - do NOT clear cookies or browsing history
- Do not change any other settings
- Click ‘Clear data’
- When complete, reboot the computer
If you are still having problems, click the three vertical dots and click ‘New Incognito window’. Chrome will open a new window that is usually colored black - try logging into CallCorp from here.